Privacy Policy

1. Introduction

GoldX Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services.

By using the GoldX Pro App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our App:

Information You Provide

• Customer information (names, phone numbers, email addresses, addresses, ID numbers)
• Transaction data (gold purchases, sales, trade-ins)
• Business settings and preferences (discount percentages, transaction type settings)
• Photos and images (item photos, customer ID photos, signatures)
• Account credentials (if you set up password protection)

Automatically Collected Information

• Device information (device type, operating system version)
• App usage data (features used, frequency of use)
• Gold price data (fetched from market sources for calculations)
• iCloud account information (for data synchronization)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our App and services
• Process and manage your transactions
• Store and synchronize your data across your devices using iCloud/CloudKit
• Calculate gold prices and transaction values
• Generate receipts and transaction records
• Provide customer support and respond to your inquiries
• Ensure the security and integrity of our App
• Comply with legal obligations

4. Data Storage and Security

Your data is stored and synchronized using Apple's iCloud and CloudKit services:

• All data is encrypted in transit and at rest using Apple's security infrastructure
• Data is stored on Apple's secure servers and is only accessible through your iCloud account
• We do not have direct access to your iCloud data - it is managed entirely by Apple
• You control access to your data through your Apple ID and iCloud settings
• Data is stored locally on your device and synced to iCloud for backup and multi-device access

While we implement reasonable security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Apple iCloud/CloudKit: Your data is stored and synchronized through Apple's iCloud service. This is necessary for the App to function and provide data synchronization across your devices.
• Gold Price Services: The App fetches gold market prices from third-party services. No personal information is shared with these services.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access all your data stored in the App
• Export: You can export your transaction data using the App's export features
• Deletion: You can delete individual transactions, customers, or all data from the App
• iCloud Control: You can manage your data through your Apple iCloud settings
• Device Control: You can delete the App from your device, which removes local data (iCloud data remains unless you delete it from iCloud)

To exercise these rights, use the features available in the App or contact us using the information provided at the end of this policy.

7. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. You can delete your data at any time through the App or by deleting the App from your device.

When you delete data from the App, it is removed from your device. Data stored in iCloud will remain until you delete it from your iCloud account or until Apple's data retention policies apply.

9. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence. By using our App, you consent to the transfer of your information to Apple's servers, which may be located in different countries.

Apple's iCloud and CloudKit services comply with applicable data protection laws and provide appropriate safeguards for international data transfers.

10. Third-Party Services

Our App uses the following third-party services:

• Apple iCloud/CloudKit: For data storage and synchronization. Apple's privacy policy applies to data stored in iCloud.
• Gold Price APIs: For fetching current gold market prices. No personal information is shared with these services.

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

13. GDPR (European Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise these rights, please contact us using the information provided below.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

GoldX Pro / Jewelers Essentials
Email: privacy@goldxpro.com
Website: https://goldxpro.app