1. Agreement

These Terms of Use (“Terms”) are a binding legal agreement between you and Jewelers Essentials (“we,” “us,” or “our”) governing your access to and use of GoldX Pro, including any related websites, updates, and documentation (collectively, the “App”).

By downloading, installing, setting up, subscribing to, or using the App, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the App.

If you use the App on behalf of a business, you represent that you have authority to bind that business, and “you” includes that business entity.

2. Eligibility

The App is intended for commercial use by adults aged 18 or older operating a lawful jewelry, precious metals, pawn, or related business.

You may not use the App if you are prohibited from doing so under applicable law or if you have previously been suspended or removed from the App for violation of these Terms.

3. About GoldX Pro — No Professional Relationship

GoldX Pro is business software that helps estimate precious metals values, record customer intakes, track register activity, manage staff logins, and produce transaction documents and receipts.

Jewelers Essentials is not a precious metals dealer, broker, appraiser, pawn operator, money services business, or financial institution. We do not buy, sell, store, assay, or take custody of metals or customer property.

The App does not provide legal, tax, accounting, appraisal, compliance, or regulatory advice. No fiduciary, agency, partnership, or employment relationship is created between you and Jewelers Essentials.

4. Your Data

Under normal operation, Jewelers Essentials does not collect, access, or store your business records or customer information on our servers.

Data you enter is stored on your device and, when enabled, in your private iCloud account through Apple CloudKit. You are solely responsible for backups, retention, export, deletion, and recovery of your data.

We are not responsible for data loss caused by device failure, user error, staff misuse, Apple or iCloud outages, account lockouts, or deletion of records.

5. Your Responsibilities & Regulatory Compliance

You are solely and exclusively responsible for your business operations and for all use of the App by you, your employees, contractors, and agents. Without limiting the foregoing, you are responsible for:

• All pricing, payments, payouts, holds, refunds, and customer disputes
• The accuracy and legality of all information entered into the App
• Compliance with all applicable local, state, federal, and industry laws, including precious metals, pawn, anti-money laundering, recordkeeping, consumer protection, and privacy laws
• Obtaining all required licenses, permits, and registrations for your business
• Reviewing, customizing, and posting lawful store policies, receipts, and customer notices
• Securing devices, passcodes, Apple ID credentials, and App login access
• Supervising staff accounts and revoking access when employment ends

Default templates, calculations, receipt language, and policy text in the App are provided for convenience only and may not meet your legal obligations. You must verify all documents with qualified counsel before use.

6. Customer Information, ID Images & Signatures

If you choose to record customer names, contact details, government ID information, ID photos, signatures, or transaction records in the App, you represent and warrant that:

• You have a lawful business purpose and all required notices and consents
• Your collection, use, storage, and disclosure comply with applicable privacy and precious metals laws
• You will not use the App to unlawfully discriminate, harass, or misidentify any person

You are the data controller of customer information you enter. Jewelers Essentials does not control and is not responsible for your customer data practices.

7. Pricing, Calculations & Market Data

Market prices may come from third-party sources and may be delayed, incomplete, unavailable, or inaccurate. All calculations depend on settings you configure, including karat assumptions, weights, profit presets, fixed spot prices, overrides, and manual entries.

You agree not to rely on the App as your sole basis for any purchase, sale, payout, or customer offer. You must independently verify weights, purity, market prices, and payout amounts before completing any transaction.

We disclaim all responsibility for calculation errors, pricing mistakes, misprinted receipts, regulatory noncompliance, or financial loss arising from your use of estimates generated by the App.

8. Apple, iCloud & Third-Party Services

The App relies on Apple services, including the App Store, iCloud, and CloudKit. We do not control Apple’s services and are not responsible for their availability, security, pricing, billing, or performance.

Your use of Apple services is subject to Apple’s own terms and policies. App Store purchases, subscriptions, renewals, cancellations, and refunds are handled by Apple under Apple’s rules and the Apple Licensed Application End User License Agreement.

We are not responsible for failures, delays, or data issues caused by third-party services, networks, market data providers, printers, scanners, or devices.

9. Subscriptions & Free Trial

GoldX Pro offers optional auto-renewing monthly subscriptions through the Apple App Store (subscription group: Goldx Subscription), including:

• GoldX Pro Starter — up to 50 transaction records per calendar month
• GoldX Pro Unlimited — unlimited transaction records

A free in-app trial may be available for new accounts, as shown in the App before enrollment. Trial limits, eligibility, and features may change.

Payment is charged to your Apple ID. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current billing period through Settings → Apple ID → Subscriptions.

Except as required by applicable law or Apple policy, all fees are non-refundable. We may change subscription features, limits, or pricing for future periods as permitted by Apple and applicable law.

10. Acceptable Use

You may use the App only for lawful business purposes. You may not:

• Use the App in violation of any law or regulation
• Misuse, copy, scrape, reverse engineer, decompile, or attempt to extract source code except as permitted by law
• Bypass security, device limits, subscription controls, or access restrictions
• Upload unlawful, infringing, or unauthorized content
• Use the App to facilitate fraud, stolen property, money laundering, or unlawful transactions
• Resell, sublicense, or make the App available to third parties except as part of your internal business operations

We may investigate violations and suspend or terminate access immediately if we believe you have breached these Terms or pose legal or security risk.

11. Intellectual Property

The App, including its software, design, branding, logos, and documentation, is owned by Jewelers Essentials and its licensors and is protected by intellectual property laws.

Subject to these Terms and your valid subscription, we grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your internal business operations. No other rights are granted.

12. Changes, Availability & Termination

We may modify, suspend, or discontinue any part of the App at any time, with or without notice, including features, trial terms, subscription limits, and device rules.

We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date and, where required, providing additional notice. Continued use after changes become effective constitutes acceptance.

You may stop using the App at any time. We may terminate or suspend your access if you breach these Terms or if continued access could create liability or harm to us or others.

13. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND THAT THE APP WILL MEET YOUR REQUIREMENTS OR COMPLY WITH ANY LAW OR REGULATION APPLICABLE TO YOUR BUSINESS.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, JEWELERS ESSENTIALS AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, REGULATORY FINES OR PENALTIES, CUSTOMER CLAIMS, CALCULATION ERRORS, RECEIPT ERRORS, DEVICE FAILURES, ICLOUD FAILURES, OR ERRORS ARISING FROM USER INPUT OR THIRD-PARTY SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE APP OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR THE APP OR SUBSCRIPTIONS IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

15. Indemnification

You agree to defend, indemnify, and hold harmless Jewelers Essentials and its owners, officers, employees, contractors, and affiliates from and against any claims, damages, losses, liabilities, penalties, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the App; (b) your business operations or customer transactions; (c) your customer data practices; (d) your violation of law or these Terms; (e) content or records you enter, print, or distribute; or (f) any dispute between you and your customers, employees, or regulators.

16. Governing Law & Disputes

These Terms are governed by the laws of the United States and the state in which Jewelers Essentials maintains its principal place of business, without regard to conflict-of-law rules.

Except where prohibited by law, you agree that any dispute arising out of or relating to these Terms or the App will be brought exclusively in the state or federal courts located in that state, and you consent to personal jurisdiction and venue in those courts.

Nothing in this section limits either party’s right to seek injunctive or equitable relief for misuse of intellectual property or unauthorized access.

17. General Terms

Entire agreement. These Terms and the Privacy Policy constitute the entire agreement regarding the App and supersede prior understandings on that subject.

Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in effect.

No waiver. Failure to enforce any provision is not a waiver of future enforcement.

Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Survival. Sections relating to customer data, disclaimers, limitation of liability, indemnification, governing law, and other provisions that by their nature should survive will survive termination.

18. Contact

Questions about these Terms may be directed to Jewelers Essentials at info@jewelersessentials.com or through the contact information on jewelersessentials.com.